Bus Pass Photograph Guide pdf kb. We can link your national bus pass to your library account so you can use it instead of your library card. If you would like to do this, you will need your library card number when filling the online form. Please note: if you cannot provide the evidence requested, you may submit alternative evidence which we may or may not consider.
If you are applying at a customer service centre , the staff may have the facilities to take a photograph of you but you should check before you go. You can use your national bus pass on all local bus services in England between 9. You can use your pass on local bus services in London, however, passes are not accepted on buses in Scotland or Wales.
If you are travelling outside the East Riding you are subject to the conditions of the council where your journey starts. Some may allow travel before 9. Your pass is not renewed automatically. When your bus pass is due to expire, it is your responsibility to renew it.
Please note: if your address has changed you'll need to provide proof of your new address. The preferred method is online application, alternatively you can visit a customer service or multi service centre , or library or mobile library or call am to pm Monday to Thursday, am to pm Friday.
Cancel a national bus pass. If you are unable to use buses without assistance, you can apply to have a companion travel with you for free on the bus. Having a companion travel free with you is a local facility, valid for cross boundary journeys with neighbouring authorities, where the journey starts or finishes within East Riding or Hull.
It is not valid for travel throughout England. You can use your bus pass throughout England, but your companion may be asked to pay the appropriate bus fare when travelling further than the following places:. The pass is not available to children under 11 years of age because at this age a child would normally be accompanied by an adult on the bus. Add companion element to a national bus pass. The preferred method is online application, alternatively you can apply for your national bus pass at any customer service centre or library.
Mobile Libraries will continue to carry the paper applications for those in rural areas without adequate internet access.
Using your bus pass Eligible older or disabled people are entitled to free off-peak travel on local buses throughout England. On this page, you can find out: where and when you can use your bus pass which buses you can use how to use your pass on the bus using a companion pass Information for visitors who hold a bus pass Terms of use for East Sussex bus pass holders.
Print entire section. The pass remains the property of Surrey County Council and should be surrendered if the holder is no longer entitled to the pass or no longer requires it. Should the pass be stolen or lost you should report it to the county council immediately. Conditions of use may vary from one authority to another. However the statutory times of use are 9. Companion passes will not usually allow free travel for the companion outside of Surrey.
It is wise to check before travelling in other areas of England. We understand that not everyone will be able to get to one of the designated libraries to apply for a bus pass. In this case, you can apply online and you will need to upload a photograph. This should include: -. Find out which bus company you wish to comment about on our bus operator contacts page. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment.
The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since , but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud.
It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information see www. You will need to apply to your new local authority for a new pass. The way of applying may be different to the way you applied in Gloucestershire. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. You will need to apply to this authority for a new pass.
Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Gloucestershire County Council Transport Free concessionary bus passes Frequently asked questions about concessionary bus passes. Frequently asked questions about concessionary bus passes If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address eg council tax or bill, bank statement to a participating library to arrange for a renewal pass to be issued to you.
Residents are eligible for these passes on the grounds of: Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female A qualifying disability - find out if you are entitled Frequently asked questions about concessionary bus passes If your question is not here you cannot find the information you need, please call the enquiry line on Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes for both Disability and Age Related.
For assistance with new applications: Please call for advice. What if my bus pass has been lost, damaged, stolen or destroyed? I am an age-related bus pass holder and my current bus pass is due to expire soon. What should I do? The expiry date is shown on your pass. My age-related pass has now expired but I have not received a new one. If you have not received your new bus pass this may be due to the following reasons: You have not used the bus pass within the last 13 months You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine You have moved since your last bus pass was issued and not informed us.
Note : the bus pass section is not notified of your change of address by District Council Council Tax departments or other Gloucestershire County Council departments. If you have moved you will need to take evidence of your current address to a participating library for staff to amend your details and arrange for a renewal pass. What do I do with a bus pass which is no longer needed? I am a disabled pass holder, will I receive a bus pass renewal letter?
I currently have a disability-related bus pass with companion entitlement. Will this entitlement continue if I now receive an age-related bus pass? Can I use my disability-related with a companion bus pass in other parts of England? When can I use my concessionary bus pass in Gloucestershire? Where can I use my bus pass?
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